Privacy Policy

Victoria Vancouver

Information on the Use of Personal Data

Thank you for visiting the Victoria Vancouver website. We value your interest in our store and take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website.

Personal data refers to any information that can directly or indirectly identify you as an individual.

1. Data Controller

The entity responsible for processing personal data on this website, in accordance with applicable data protection laws such as the General Data Protection Regulation (GDPR), is:

Victoria Vancouver
Email: Info@Victoriavancouver.shop

The data controller determines how and why your personal data is processed.

2. Website Security

To protect your data and ensure secure communication, our website uses SSL/TLS encryption. You can recognize a secure connection by the “https://” prefix and the lock icon in your browser.

We do not use automated decision-making or profiling that produces legal or significant effects on users.

3. Data Collection When Visiting Our Website

When you browse our website without actively submitting information, certain technical data is automatically transmitted by your browser and collected by our server. This may include:

Pages you visit
Date and time of access
Volume of data transferred
Referring website (URL)
Browser type and version
Operating system
IP address (anonymized where applicable)

This data is processed based on our legitimate interest in maintaining the functionality, stability, and security of our website. It is not used to personally identify visitors unless required in cases of suspected misuse.

4. Cookies

Our website uses cookies to improve functionality and enhance your browsing experience. Cookies are small text files stored on your device.

Some cookies are temporary and automatically deleted after your session ends, while others remain on your device to recognize your browser during future visits.

Cookies may collect technical details such as browser type, approximate location, and IP address. Persistent cookies are removed automatically after a defined period.

We use cookies to enable features such as saving items in your shopping cart and improving overall usability. Where personal data is processed through cookies, it is done either to fulfill contractual obligations or based on our legitimate interest in providing a user-friendly experience.

Third-party providers may also place cookies on your device where applicable. You will be informed of this where required.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.

Upon your first visit, you will be asked to consent to non-essential cookies. You can update your preferences at any time.

5. Contacting Us

If you contact us via email or a contact form, we will process your personal data solely to respond to your inquiry.

This processing is based on our legitimate interest in communication. If your inquiry relates to a purchase or contract, it will be processed accordingly for contractual purposes.

Your data will be deleted once your request has been fully handled, unless legal retention obligations apply.

6. Customer Accounts and Orders

When you create an account or place an order, we collect the necessary personal information required to process your purchase.

You may request the deletion of your account at any time by contacting us. After your account is deleted or your order is completed, your data will only be retained as required by law and then securely removed.

7. Email Marketing

Newsletter Subscription

If you subscribe to our newsletter, you will receive updates, promotions, and offers via email. Subscription requires your explicit consent through a double opt-in process.

We store your email address, IP address, and subscription time to ensure compliance and prevent misuse.

You may unsubscribe at any time via the link in the email or by contacting us. Once unsubscribed, your data will be removed unless further retention is legally required.

Marketing Emails to Existing Customers

If you have previously made a purchase, we may send you emails about similar products based on our legitimate interest. You may opt out at any time, and we will stop sending such messages immediately.

8. Order Processing and Payments

To fulfill your order, we may share your data with shipping partners and payment providers only as necessary.

Payment Providers

Payments may be processed through services such as PayPal or Klarna/SOFORT. Only the information required to complete the transaction is shared.

These providers may conduct verification or credit checks where applicable. Their data handling practices are governed by their own privacy policies.

9. Review Requests

With your consent, we may send a one-time email requesting feedback on your purchase. You may withdraw your consent at any time.

10. Social Media Integration

Our website includes social media features (such as Facebook or Instagram buttons) using privacy-friendly integration methods.

A connection to these platforms is only established when you actively click on the relevant button. Once you do so, their privacy policies apply.

11. Advertising and Analytics

We may use tools such as Google Analytics, Google Ads, and Facebook Pixel to improve our website and marketing efforts.

Where applicable, IP anonymization is enabled. Data processing is based on your consent or our legitimate interest.

You can opt out of tracking through your browser settings or provider-specific tools.

12. Retargeting and Remarketing

We may use remarketing technologies to display relevant advertisements to you on other platforms. This involves the use of cookies.

You can disable this feature through your ad settings or by using available opt-out tools.

13. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Receive your data in a portable format
Withdraw your consent at any time
File a complaint with a data protection authority

If you object to the use of your data for marketing purposes, we will immediately stop processing it for that purpose.

14. Data Retention

We store personal data only for as long as necessary to fulfill contractual obligations or comply with legal requirements. After this period, your data will be securely deleted.

15. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: Info@Victoriavancouver.shop

We are happy to assist you.